OFT warning regarding scam telephone calls on bank charges

I haven’t written about excessive bank charges for some time. It all seems to have quietened down while we await a deciding court case that is due in a month or so. In the meantime I want you to be aware of a scam that is being perpertrated to obtain financial details from people in what is a rather devious but clever way. The following is from the Office Of Fair Trading website…

OFT warning regarding scam telephone calls on bank charges

125/07    31 August 2007

The OFT has been made aware of a scam involving consumers being telephoned by people, alleging to be from the OFT, asking for personal and financial information including their bank account details in order for the OFT to reclaim bank charges on their behalf.

These callers have no connection with the OFT, and their intention is to use the information for identity theft or to run up bills or commit crimes using stolen details. The OFT will never contact consumers asking them for personal bank details.

The OFT is warning consumers not to pass on personal or financial information to cold callers either over the phone or via email, and if they have already done so, to contact their bank as soon as possible and review their credit card and bank account statements to see if there have been any unauthorised transactions.

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